Getting Started

• What kind of platforms are available for playing poker? ▸

  William Hill Poker currently offers 2 platforms for playing poker:

  1. Download Software – Download the most advanced poker software.

  2. Instant Play – Play No-Download instant play poker

• What do I need to do to install the download poker software? ▸

  It couldn't be simpler to install the poker software - visit our Poker dowload page and click on the Download Now button. The Poker software download will then start automatically as soon as the launch takes place.

  When downloading the software for the first time, our Step by Step guide will help you through the installation process.

• How do I register an account with William Hill ▸

  To register for a William Hill online account, please visit poker.williamhill.com and click on the 'Join Now' link. On the account registration page, we'll need you to provide certain information for security reasons:

  * Your name and contact details, including a valid email address which needs to be unique to your account

  * Your date of birth - you must be at least 18 years old

  * A unique username (your username may contain only letters, numbers, underscore and hyphen symbols) and a password which means only you can access your account

  * Your betting currency and a deposit limit

  * A security question and the answerOur registration page checks your details as you enter them and will let you know if there's a problem, so you can make any changes you need to before you click on the 'Create My Account' button.

• I already have a William Hill account. Will I need to open a new account for poker? ▸

  If you already have an existing account with William Hill, there is no need to set up a new one. All WH download software utilizes a shared login and wallet that allows you to play across all WH products. Simply download the poker software to start playing.

• Can I play without downloading the software? ▸

  Yes, our “Instant Play” platform is available for you should you don’t want to go through the process of downloading our software, see more details here.

• Can I play on Mac computer? ▸

  Yes, of you use MAC you can play using our "Instant Play" platform. click here for more details on Instant Play..

• Can I play poker on mobile devices (phones / tablets)? ▸

  There is no option to play poker on mobile devices at the moment but it will be available later on in the year. Currently Poker is available on desktop via our "Download" or "Instant Play" platforms.

• How do I make a deposit into my William Hill Poker account? ▸

  There are three ways to deposit funds into your William Hill Poker account. You can make a deposit from William Hill Poker software , William Hill Poker website or William Hill Poker Instant Play.

  How do I deposit from William Hill Poker software?

  Open and log into William Hill Poker software, then click on Cashier on the upper right menu

  If you already have a payment method registered the page will automatically display your details, if not select and add one of the payment methods. Type the amount and click Deposit.

  

  Your account will be automatically credited and confirmation screen will appear.

  

  How do I deposit from William Hill Poker website?

  Go to William Hill Poker website, log in then select Deposit. Choose your payment method, enter the amount and click Deposit. In some cases your deposit might be added to your Main Account balance and not to your Poker balance. For more information on how to move the funds into William Hill Poker or Casino accounts please see our Transferring Funds page.

  How do I deposit from William Hill Poker website?

  Open and log into William Hill Poker "Instant Play", then click on Cashier.

  

  If you already have a payment method registered the page will automatically display your details, if not select and add one of the payment methods. Type the amount and click Deposit.

• How can I transfer funds between Poker, Casino and Sports Betting? ▸

  There are three ways you can transfer funds between Poker, Casino and Sports Betting accounts into your William Hill Poker account. It can be done from William Hill Poker software, William Hill Poker website or William Hill Poker Instant Play. To carry out the balance transfer from William Hill Poker software please follow these steps:

  * Log into William Hill Poker software, then click on Cashier.

  * Select Transfer tab

  * In Detailed Balance you will see your available for transfer balances. Set the account you wish to transfer funds from and to by using the drop down function then enter the amount

  * Select Transfer Funds

  

  Confirmation of transfer will be displayed on the next page.

  

  To carry out the balance transfer from William Hill Poker website please follow these steps:

  * Click on My Account tab located at the top of the website

  * Select Transfer Funds

  * In Detailed Balance you will see your available for transfer balances. Set the account you wish to transfer funds from and to by using the drop down function then enter the amount

  * Click on Transfer Funds To carry out the balance transfer from William Hill Poker Instant Play please follow these steps:

  * Open and log into William Hill Poker Instant Play, then click on Cashier.

  * Select Transfer tab

  * In Detailed Balance you will see your available for transfer balances. Set the account you wish to transfer funds from and to by using the drop down function then enter the amount

  * Click on Transfer Funds

Poker Account

• How can I withdraw my winnings? ▸

  Poker website: To withdraw your winnings please go to poker website into “My account” and select "Withdraw"

  Poker software: Click on “Cashier” -> “Windrow tab” and follow the steps.

  Poker “Instant Play: Click on “Cashier” -> “Windrow tab” and follow the steps.

  

  Confirmation screen will appear.

  

Poker Bonuses & Promotions

• What kind of benefits can I get when I make a first deposit? ▸

  We welcome new depositors with great exclusive offers:

  * £7 Cash Game Ticket

  * £3 Tournament Tickets

  * £100 Bonus Money

  * 10 Free Spins

  For full information and complete T&C’s of the above items click here

• What is William Hill Poker loyalty plan and how do I join it? ▸

  William Hill Players Club rewards everybody, from beginners taking their first steps in poker to online professionals at the top of their game.The steps to your Club benefits are simple:

  1. Play poker to accrue WHPoints (WHPs)

  2. Reach your desired Club Status

  3. Earn your Club Points (CPs)

  4. Convert your Club Points for rewardsFor more information (including club status, swapping club points into rewards and earning WHPoints), check out the players             club page.

Poker Game Play

• What poker games can I play? ▸

  William Hill Poker offers a great variety of poker games such as:

  Texas Hold’em

  Six Plus Hold’em

  Omaha High Poker

  7 Card Stud