Norton Personal Firewall
1. Double-click on the Norton Internet Security icon in the system tray (the bottom right-hand corner of the screen) or click on Start > Program Files > Norton Internet Security.
2. Click on 'Personal Firewall ON' and then click on 'Configure'.
3. Click on 'Program Control'.
4. Click on 'Add' and add William Hill Poker to the list.
5. Select the application and change your internet access settings from 'Block All' to 'Permit All'.
6. Click on 'OK' and double-click on the William Hill Poker icon to connect.
Alternative method
1. Right-click on the Norton Internet Security icon in the system tray (in the bottom right-hand corner of the screen).
2. Click on 'Norton Internet Security Options'.
3. Click on 'Firewall'.
4. Under 'HTTP Port List', click on 'Add'.
5. Add the port numbers 2147 and 443 one at a time.
6. Click on 'OK' and double-click on the William Hill Poker icon to connect.
McAfee Personal Firewall Plus
1. Double-click on the McAfee Security Center icon in the system tray (in the bottom right-hand corner of the screen) or click on Start > Program Files > McAfee Security Center.
2. Click on 'McAfee Personal Firewall Plus'.
3. Then click on 'Internet Applications'.
4. Click on 'New Allowed Application' and add William Hill Popker to the list.
5. Select the application and set your system to 'Allow Full Access'.
6. Close the window and double-click on the William Hill Poker icon to connect.
Zone Alarm
1. Double-click on the Zone Alarm icon in the system tray (in the bottom right-hand corner of the screen) or click on Start > Program Files > Zone Alarm.
2. As the application opens, click on 'Program Control' on the left-hand side.
3. Click on 'Program' tab on the right-hand side.
4. Click on 'Add' in the bottom-right corner and add William Hill Poker to the list.
5. Select the application in the list and change all the '?' marks to '√' marks. 6. Close all the applications and restart the computer to log in to William Hill Poker.
Freedom Firewall
1. Click on Start > Program Files > Freedom.
2. As the application opens, click on 'Firewall' on the left-hand side.
3. Click on 'Internet Access Rules'.
4. Click on 'Add Program' at the bottom and add William Hill Poker to the list.
5. Select the application and click on 'Allow' at the bottom.
6. Close all the applications and log in to William Hill Poker
Kapersky DefenderPro Firewall
1. Open the firewall by clicking on the icon in the system tray (in the-bottom right hand corner of the screen).
2. Click on 'Service' in the menu across the top and choose 'Application Rules'.
3. Click the 'New' button.
4. Under 'Action', choose 'Allow activity of the application according to its type.
5. Under 'Rules Description', click 'Specify the application name'.
6. Browse the program folder and choose William Hill Poker.
7. Click the 'Select' button and click on 'Finish'.
8. Close all the applications and log in to William Hill Poker
Windows XP Firewall 1
1. Click on Start > Control Panel > Windows Firewall or Security center.
2. As the window opens, click on 'Exceptions' tab.
3. Under 'Program and Services', click on 'Add Program'.
4. Add William Hill Poker to the list and click on 'OK'.
5. Click on 'OK' and close all the applications.
6. Restart the system and connect to William Hill Poker.
BlackICE Firewall
1. Open BlackICE Firewall application and click on 'Tools'.
2. Click on 'Edit Black Ice Settings'.
3. In the new window, select the 'Protection' tab and then check the 'Trusting' box.
4. Click on 'Apply' and then on 'OK'.
eTrust EZ Firewall 1
1. Open EZ Firewall and click 'Privacy' on the left-hand side of the window.
2. In the tab labeled 'Site List'.
3. Scroll to the row for www.poker.williamhill.com
4. In that row, right-click the column labeled 'Private Header' and select 'Allow'.
5. Close all windows and reconnect to William Hill Poker.
CA Security Center
1. Click on CA Security Center in the system tray(on the bottom right-hand corner of the screen).
2. Click on CA Personal Firewall.
3. Click Open Advanced Settings under CA Personal Firewall
4. Click Firewall on the left-hand side 5
5. In the applications list, select WilliamHillPoker.exe
6. To allow the access, click on each of the icons under Access and select Allow.
7. Close the CA Security Center window and try connecting to our software again.
AVG Internet Security 8.0
1. Click on AVG Internet Security in the system tray or click on Start, point to All Programs, select AVG 8.0 and then click AVG User Interface
2. Double-click on Firewall.
3. Under Firewall settings, note the profile selected.
4. Click on Tools and then click Firewall settings.
5. Under Profiles, click on the Profile that was selected in the previous window.
6. Click on Applications.
7. Select WilliamHillPoker MFC Application in the list of applications
8. Click Edit and select 'Allow for all' under Application action.
9. Click on OK and OK again.
10. Click on Save changes and try connecting to our software again.
Trend Micro Internet Security
1. Click on Trend Micro Internet Security icon in the system tray(on the bottom right-hand corner of the screen).
2. Click on Home Network & Firewall Controls.
3. Click on Settings under Personal Firewall
4. Click on Advanced Settings.
5. Click Program Control.
6. In the programs list, select William Hill Poker and then click Edit.
7. Select Firewall Response as Allow and click on OK.
8. Close on OK again.
9. Close the Trend Micro Internet Security window and try connecting to our software again.
William Hill is operated by WHG (International) Limited (RGL no. 034 & 042) a company registered in Gibraltar, licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner .
