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Do you have a question or comment about the William Hill Poker Room?

Email our dedicated Customer Service team - (JavaScript must be enabled to view this email address)

Call our UK free phone - 0800 085 6296

North America free phone - 011 800 3551 3551

Fax us on +44 (0) 114 2406912

Browse our Interactive Library of members' questions and answers

You can launch our Live Chat from within the Poker Lobby by clicking on the ‘Online Support’ link at the top of the software.

Transferring Funds

For full information on transferring funds to your poker account or between your existing William Hill accounts – To read more click here

WH Points

Learn about our unique WH Points accumulation system and how you can benefit in real value. The more you play the more points you accrue which can later be redeemed for tournament buy in or for real cash To read more click here

Random Number Generator

William Hill Poker’s software is run and governed by a program that ensures random card shuffling. Audited and tested, to ensure fair gaming. To read more click here

Rake Limits

Players of Cash Games and Tournaments pay ‘Rake’. Players of Cash Games pay per hand and stake level while Tournament players pay according to tournament fee. To read more click here.

Poker FAQs

For quick reference to the most commonly asked questions and answers about playing at William Hill Poker. To read more click here.